Privacy Policy

GilNorton.com (“we,” “us,” or “our”) is committed to protecting your privacy and upholding the highest standards of data protection. This Privacy Policy outlines how we collect, process, and safeguard your personal data when you interact with our website and services. We value your trust and are dedicated to maintaining your confidentiality in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Scope of This Policy and Data Controller Responsibility

This Privacy Policy applies to all personal data processed through our website, gilnorton.com, and related services. GilNorton.com is the data controller responsible for any data collected in connection with your use of our website and services.

For any inquiries related to this Policy or the processing of your personal data, please contact us at [email protected].

2. Categories of Data We Process

We may collect, use, store, and transfer the following categories of personal data:

(a) Usage Data: Information about how you use our website, including your IP address, browser type and version, geographical location, time zone settings, access time, referral source, and browsing behavior.

(b) Account Data: Personal details provided when you register or update an account, including your name, mailing address, email address, and phone number.

(c) Profile Data: Data related to your preferences, product interests, purchase history, browsing patterns, and relevant behavioral trends.

(d) Communication Data: Records of correspondence with you, including inquiries, customer service interactions, and support tickets.

(e) Technical Data: Device details, operating system, browser plugins, settings, and other system configurations used to access gilnorton.com.

(f) Transaction Data: Payment-related details (billing address, card issuer (not card number), and transaction history), product or service purchase records, and delivery preferences.

(g) Preference Data: Data about your marketing and communication preferences and consent choices in relation to newsletters and promotional offerings.

3. Legal Bases for Processing

We process your personal data lawfully under at least one of the following legal bases:

– Consent: Where you have explicitly provided your consent to the processing (e.g., for marketing communications).
– Contract: Where processing is necessary to perform a contract, such as purchases made via gilnorton.com.
– Legal Obligation: Where processing is necessary for compliance with a legal requirement.
– Legitimate Interests: Where we have a legitimate interest that is not overridden by your rights and freedoms (e.g., improving site performance, ensuring security, responding to inquiries).

4. Your Rights Under GDPR and CCPA

You are entitled to exercise the following rights concerning your personal data:

– Right of Access: Obtain confirmation and access to the personal data we hold about you.
– Right to Rectification: Request that inaccurate or incomplete data be corrected.
– Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data where there is no lawful reason to retain it.
– Right to Restriction of Processing: Request limitation of our use of your data under certain conditions.
– Right to Data Portability: Receive your data in a structured, commonly used format or request transfer to another controller.
– Right to Object: Object to processing based on legitimate interests or direct marketing purposes.
– Right to Non-Discrimination (CCPA): You will not receive discriminatory treatment for exercising your privacy rights.

To exercise any of these rights, please email [email protected].

5. Security Measures to Safeguard Your Data

We implement comprehensive technical and organizational measures to safeguard your personal data, including:

– SSL/TLS encryption for all transmissions via gilnorton.com
– Role-based access controls to restrict internal access
– Regular system updates, firewalls, and anti-malware protections
– Scheduled data backups and continuity plans
– Employee data protection training and confidentiality agreements

6. International Data Transfers

If your personal data is transferred outside of your country (e.g., to the United States or other jurisdictions), we ensure adequate safeguards are implemented. These may include use of Standard Contractual Clauses approved by the European Commission or reliance on legally recognized data transfer mechanisms. We follow applicable regional compliance obligations whenever data crosses borders.

7. Data Retention Periods

We retain your data only as long as necessary for the purposes for which it was collected, including as required for legal, accounting, or reporting obligations. Data retention periods are as follows:

– Usage Data: up to 24 months
– Account & Profile Data: for as long as the account is active, or up to 36 months following account closure
– Transaction Data: retained for 7 years to comply with financial regulations
– Communication and Support Data: retained for up to 3 years
– Marketing and Preference Data: retained until consent is withdrawn or no longer actionable

8. Cookies and Related Technologies

GilNorton.com uses cookies and similar technologies to enhance site functionality, provide analytics, and support marketing efforts. Our cookie practices include:

– Essential Cookies: Necessary for core website functionality
– Functional Cookies: Enhance user experience (e.g., preferences, saved settings)
– Performance & Analytics Cookies: Monitor site traffic and usage patterns
– Marketing Cookies: Track and personalize advertising content

9. Cookie Management and Compliance

Visitors are presented with a cookie consent management interface upon first visit to gilnorton.com, where preferences may be selected or modified. Under GDPR and CCPA, you have the right to:

– Opt-in or opt-out of non-essential cookies
– Revoke consent at any time through the cookie settings panel
– Request information on the categories and purpose of cookies used

10. Protection for Children

GilNorton.com is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal data from children. If you believe personal data of a child under 13 has been submitted, please contact us immediately at [email protected] to request its removal.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or operational requirements. Your continued use of gilnorton.com constitutes acceptance of any modifications. We encourage users to periodically review this page for the latest information on our privacy practices.

12. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us at:

Email: [email protected]

We are committed to responding promptly and thoroughly to all inquiries related to your data privacy.

GilNorton.com is dedicated to full compliance with all applicable data protection regulations, including GDPR and CCPA. If you have concerns about your privacy or how your data is used, we invite you to contact us directly.